Contact Lux & Lounge

Have a question about an order, need help choosing a product, or want to reach the Lux & Lounge team? We are here to help.

Contact Us

Lux & Lounge
Email: shopluxloungez@gmail.com
Phone: +1 (646) 974-0143
Business address: 244 5th Ave, Second Floor, Suite 1798, New York, NY 10001
Official website: luxlounge.shop

For questions about this website, orders, products, or other business matters, contact us at shopluxloungez@gmail.com.

Response Time: We typically respond within 1–2 business days.

Quick Help

Where do you ship?
We currently ship within the United States.

What is your return policy?
Eligible returns can be requested within 30 days of delivery. Items must be unused and in their original condition. Personalized and custom-made items are final sale unless they arrive damaged or defective.

How do I track my order?
Once your order ships, you’ll receive tracking information by email.

Need more help?
Check the Lux & Lounge FAQ or email us.