Refund policy
Return & Refund Policy
Returns
We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your item.
To be eligible for a return, the item must be:
- Unused and in its original condition
- Free from damage, stains, or signs of wear
- Returned with its original packaging, when applicable
How to Request a Return
Before sending anything back, please contact us at goldenunique257@gmail.com with your order number and the reason for your return.
Do not send your item back without receiving return instructions first. Once your return request is approved, we will provide you with the return shipping information privately.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method.
Please allow 5–10 business days for your bank or payment provider to process the refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we sent the wrong item.
Damaged or Incorrect Items
If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can assist you.
Final Sale Items
Items marked as Final Sale are not eligible for returns or refunds unless they arrive damaged or defective.
Contact Us
For questions about returns or refunds, please contact us at:
Email goldenunique257@gmail.com We will provide any necessary return address or shipping instructions directly after your return request has been approved.