Privacy policy

Privacy Policy


Last updated: September 2, 2026


Lux & Lounge operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or make a purchase.


Personal Information We Collect


When you visit or use our website, we may collect information such as:


  • Your name, email address, phone number, billing address, and shipping address.
  • Payment and transaction information needed to process your orders.
  • Information about products you view, add to your cart, purchase, return, or exchange.
  • Information you provide when contacting customer service.
  • Device, browser, IP address, and website usage information.
  • Information collected through cookies and similar technologies.


How We Use Your Information


We may use your personal information to:


  • Process and fulfill orders and payments.
  • Arrange shipping and delivery.
  • Communicate with you about your orders, account, or questions.
  • Provide customer support.
  • Improve our website, products, and shopping experience.
  • Send marketing or promotional communications when permitted by law.
  • Detect, prevent, and investigate fraud or other security issues.
  • Comply with applicable laws and legal obligations.


How We Share Your Information


We may share personal information with service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, technology providers, analytics providers, customer service providers, and marketing partners.


We may also disclose information when necessary to comply with applicable law, respond to legal requests, protect our rights, prevent fraud, or in connection with a business transaction.


We do not sell your personal information for money. Depending on applicable law and the services we use, certain activities such as targeted advertising or sharing information with advertising partners may be considered “selling” or “sharing” under some privacy laws. Where required, we provide customers with the ability to opt out.


Shopify


Our store is powered by Shopify. Shopify may collect and process personal information about your use of our store in order to provide and improve its services.


For information about how Shopify handles personal information and privacy rights, please review Shopify’s applicable privacy policies and privacy resources.


Cookies and Similar Technologies


We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve our services, and support marketing and advertising activities.


Depending on your location, you may have choices regarding non-essential cookies and similar technologies.


Your Privacy Rights


Depending on where you live, you may have rights regarding your personal information, including the right to:


  • Request access to personal information we maintain about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Request a copy of your personal information.
  • Opt out of certain targeted advertising, selling, or sharing of personal information where applicable.
  • Withdraw consent where processing is based on consent.


You may contact us to exercise applicable privacy rights.


Data Security and Retention


We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or electronic storage is completely secure.


We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.


Children’s Privacy


Our website is not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.


International Transfers


Your information may be processed, stored, or transferred in countries other than the country where you live. When required by applicable law, we use appropriate safeguards for international transfers of personal information.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements. When we make changes, we will update the “Last updated” date above.


Contact Us


If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact:


Lux & Lounge

Email: shopluxloungez@gmail.com

Phone: 16469740143

Address: 244 5th Ave, Second Floor, Suite 1798, New York, NY 10001

Website: luxlounge.shop